Items:, Value: Quick search:   About Us Audiogear is the on-line trading arm of Location Technical Facilities Limited and aims to provide an economic and in depth source of equipment for the professional technician, broadcasting and film companies. If you have any suggestions or comments please email us at service@audiogear.co.uk. Our Contact details: audiogear.co.uk Network House 64 Oxford Road New Denham Uxbridge UB9 4DN United Kingdom Phone: 01895 813 730 Fax: 01895 813 701 Email: service@audiogear.co.uk VAT Registration Number GB 341 0377 89 Making A Purchase As an on-line source it is our aim to make purchasing as straight forward and logical as possible. Browse through our on-line catalogue listing and, on any item you wish to buy, set the quantity required and click "add to basket" button. This will take you briefly to a view of your basket selection(s). You will automatically be returned, after a second or two, to the catalogue page you were on. When you have finished selecting items click on "Basket" to review or modify selections before proceeding to the checkout. You may click the "Checkout" button to go directly (if you do not want to make changes to your basket). This will take you to the next stage where you will be asked to supply the necessary details to complete the process. Payments We accept payments by credit and debit cards using PayPal as our payment gateway. A PayPal account is not a necessity for the purchaser. If you have a PayPal account payment can be made from your account balance. Normally we do not charge for any item before it is ready for despatch. Items not available for immediate despatch will normally not be charged for until they are ready for despatch. If you are outside the UK, place your order and your credit card company will convert the transaction to your own currency. Shipping And Handling All orders for delivery to the UK mainland are subject to a carriage and handling charge of £10 plus VAT. All non UK mainland and export orders will be subject to individual shipping and handling charges. For further information email service@audiogear.co.uk Delivery Schedule Subject to stock being available, we will normally send your order to you in three to five business days . International orders are generally executed in under ten days. Back Orders Our aim is to deliver the majority of orders from stock in under five business days. Some items shown in our on-line catalogue may not be available from stock for various reasons and therefore will not be delivered within the time period stated above. Where this is the case the purchaser will be informed by email with an estimated delivery date and at this point you may cancel your order if this delivery date is not acceptable. If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait. VAT Charge For orders delivered within the UK and EU VAT is charged at 15%. Orders delivered to addresses outside the UK or European Union are zero-rated and VAT is not charged. You should click the exempt button to reduce VAT amount to zero. Credit Card Security We accept credit and debit card payments via PayPal who automatically encrypt your confidential information in transit from your computer to theirs using Secure Sockets Layer protocol (SSL) with an encryption key length of 128 bits. In an on-line transaction we do not receive or handle your credit card information. Guarantee All goods supplied are covered by the normal manufacturers guarantees. In addition, under EU distance selling regulations, goods supplied to a consumer (as defined in the regulations) may be returned for a full refund within seven days of purchase provided that they remain in a saleable condition. Reaching Us If you need to reach us, please email us on service@audiogear.co.uk, alternatively, you can call on 01895 813 730 (International +44 01895 813 730) or fax us on 01895 813 701 or write to us at Network House, 64 Oxford Road, New Denham, Uxbridge, UB9 4DN, United Kingdom Privacy Policy Audiogear do not disclose customer information to third parties except in as much as is required by law. Cookies are used on this site to track the contents of the shopping basket. Please contact service@audiogear.co.uk in connection with all privacy matters. Information acquired at the time of ordering is for the sole purpose of executing an order. We do not send unsolicited promotional material and such information acquired during the purchasing process is dormant upon completion of an order. If you select the 'Remember Me' option, your address details will be retained for use in connection with future orders. Returns Policy In the event it is necessary to return an item or items please contact us prior to making a return at service@audiogear.co.uk and we will issue an authorization number.